Monica Shano - Testimonials

I just realized I have given two difficult situations you have handled perfectly.

She is reliable, experienced and very positive. She was always available when we needed her and we felt like a priority. Our concerns were always addressed, she listened to all our questions and was very efficient in finding us homes that met our needs. We are very grateful for her service and highly recommend her.

!! We could not have asked for a better team to get us to the perfect home for out family, we have endless gratitude for the two of you and would recommend anyone looking for a home to seek you two out!!!

She is patient and helpful with our search for a home.

We've lived in our beloved neighborhood for 21 years and raised our three children here so downsizing hasn't been easy. Monica understands this! She helped us narrow our search and along the way gave advice on neighborhoods and tips on buying and selling a home in this volatile market. She's invaluable and we're so grateful for all of her hard work!

Of all the realtors that I have worked with or known, Monica is the only one that I have ever come back to (3 times!), and the only one that I have ever referred to friends and family. She is reliable, knowledgeable, accessible, highly competent, and I have never doubted that she is my advocate - in the purchasing process and beyond. Real estate transactions in this country are very “behind the scenes”, and as a buyer or a seller the system is set up to take advantage of you in some way. Monica is exceptional and laser-focused in her work, and that alone would likely be enough for her to be successful. Nothing else is truly required. But she does so much more. To be quite frank, working with her and forming a relationship over the years has felt more like gaining a new member of my family. Monica genuinely cares about and connects with the people she works with. I look forward to the next time.

Super prepared, organized and knowledgeable. She’s patient, kind, and understanding and willing to spend extra time explaining any issues that come up, I was actually looking in another area outside of MD at the same time and even knowing I might not chose her service area I knew she was working extra hard on my behalf. I would recommend Monica for anyone looking in her areas without hesitation!

As first time home buyers, she took special care in ensuring we were informed and comfortable throughout the entire process, from looking at houses to finally closing on our first home! We could not be happier with our home-buying experience thanks to Monica and her team!

She knew the market, guided me through listing and repairs, and was available when I needed her. She gave the kind of service I expect, but often don't receive. Highly recommended.

Monica is a true professional and everything you could possibly want in a realtor: she's knowledgeable, responsive, attentive to details, easy to talk to, and always makes you feel comfortable asking questions. We came to her with a pretty aggressive timeline for how quickly we were hoping to sell, and she took on the challenge! She gave us great advice on how to prepare the house for photos and tours, worked with an incredible photographer and videographer for our listing photos, prepared professional flyers to advertise the open house, and overall went above and beyond to help us get the most out of our home sale. She is such a joy to work with and she made what could have been a very stressful experience feel very manageable, and we're so happy with the outcome of our home sale. I highly recommend Monica whether you're buying or selling a home in Maryland, she's honestly the best!

You kept our best interests in mind, and you actually told us exactly what was going on with everything, no sugar-coating anything. We learned so much from the entire experience, and you were amazing throughout! If we buy another home in the area in the future, you’ll be the first name we look up!

As we were out of state which made it difficult at times. She was great with keeping us up to date and showing us what we needed to do next. I would recommend her to others. She is a great person and really outstanding at her job.

Her expertise and willingness to go above and beyond really made a huge difference in my experience and the outcome of my home sale and purchase. I count myself super lucky to have had such great advocate through the process.

She was always available for questions and provided helpful answers. In addition to assisting us with the purchase of a condo/townhome she listed our primary residence for sale. Both properties were listed and sold in less than a week. Her ability to push through challenges with our buyer made her invaluable to us. I have already recommended her to others. Extremely pleased with her professionalism.

My wife and I just purchased our first home with Monica as our agent, and she helped us so much through the entire process, always being extremely responsive and available to answer questions whenever we needed her. She stayed on top of everything that we needed to do during the process and kept us well informed, and she was so pleasant and easy to talk to on top of it all. We also found ourselves dealing with a somewhat difficult seller and Monica ended up pulling "double duty" on several occasions to make sure that both the buying and selling end of the process was being handled correctly, correcting errors and requesting things on our behalf so that we wouldn't run into any problems or surprises later on down the road. Monica is truly top notch and we would absolutely recommend her to anyone looking to buy a home in Maryland.

She helped us navigate a very challenging process -- putting two houses in two very different neighborhoods on the market. She also helped us avoid a disaster with the first house we made an offer on.

I have never felt so understood, I was confident that Monica had my best interests in mind at all times. Monica was so knowledgeable and professional while also being a genuine, kind person right away.

She is so knowledgable about the market and the real estate field. She is friendly and informative and works hard for her clients. We would whole-heartedly recommend her to anyone!

Shano - Realtor.· Monica is not only a great realtor... she truly puts her heart into helping as a real friend.

She is the third realtor I have worked with, and the one that I will now go back to. She is genuine and caring, experienced and knowledgeable. This purchase was very important for our family and she made it happen!

She was more than accommodating and listened to what I wanted as a first time home buyer. It’s a crazy market out there and I know she was extremely busy but always was available whenever I had questions or wanted to see a house last minute.

From day one, they made everything feel manageable, guiding us with patience, knowledge, and unwavering support. Monica took the time to explain every detail, answer all our questions (no matter how small), and ensure we felt confident in every decision. What truly set them apart was their ability to listen and understand exactly what we were looking for. They even bought our daughter a stuffed animal of the exact dog we desired for our family! We couldn’t have asked for a better experience. If you’re a first-time buyer, do yourself a favor and work with them —you won’t regret it!

I was not looking forward to selling my parents family home of 40 plus years but Monca was so caring, competent and professional all my fears went away after our first meeting. She handled everything from the start. She had fantastic contractors to get the home in top shape which she managed for me since I lived 90 minutes away in N. VA. We set a price that reflected the market and the additional work we invested in to get top price. The staging was excellent and we had two offers from the first open house. Monica was fantastic and I recommend Monica highly and without question. Monica is the ultimate professional and I am fortunate to have met her.

I have never had an agent who cared so much about making sure everything is done right and on a timely schedule. She is very knowledgeable of the housing market and gives excellent analysis to help you make an informed decision. Hire her and you've hired a winner.

She did a wonderful job and made everything so much easier. I truly appreciate her dedication!

Monica is the ultimate professional. All my fears of selling my parents home after 40 years went away after our first meeting. Monica handled everything from the start. She had great contractors and got the home in top shape getting me top price. I highly recommend Monica without question. I am fortunate to have met Monica and now think of her as a friend.

A true professional, Monica is knowledgeable, thorough and committed to her clients. She worked tirelessly to keep us informed and to make sure that we were comfortable with every step of the process. Thanks to Monica, what we anticipated to be a stressful event became an easy and enjoyable experience.

She knows her stuff and is extremely patient and extremely available to our every need by email, phone, text and in-person. We wouldn't have made it without Monica, she is a gem, a diamond in the rough. Thank You

She is awesome. We came into it without any experience and she helped every step of the way. We will refer her to our friends and family in the area.

We met Monica a year prior to being serious about looking at an open house and clicked. She is AMAZING! She was always available, easy to communicate with, and cognizant of our wants. Monica was our constant cheerleader when potential houses didn’t fit or fell through. “On to the next one!” was her mantra. And we finally found it, our house. And we will always be grateful for Monica’s professionalism and friendship.

She is a unique combination of hard-lined yet approachable with the perfect twist sassy, funny and kind which are often overlooked and underrated in a high stakes market. Her unwavering commitment from start to finish was palpable. She is the realtor among realtors and a tremendous asset to any and every transaction. Everyone should be so fortunate.

She makes her clients the center of her focus. She was always well prepared and detail oriented. Monica was very knowledgeable about the current real estate environment, opportunities, and potential risks. She was very receptive to the client's suggestions and requests. The referral source who referred Monica to me, stated that "Monica always goes the extra mile for her clients;" which, if anything, is an understatement regarding Monica's motivation to achieve the optimal sales experience for her clients. I recommend Monica without reservations.

Monica through the professional relationships she has established was able to obtain creative financing and had both houses staged for quick sale. Take a look at the Taneytown market where houses have been on the market for months. Monica was able to have a contract on our house within 24 hrs and closed in 30 days!!!

Monica Shano. As her client I can say without any reservation or hesitation, Monica is a winner, and she has an extraordinary talent to lead and guide not to a house, but to a home. She doesn’t sell houses; she helps empower lifestyles to the right home, at the right time, within the right budget! She exhibits remarkable skills to understand you, and your unique situation with extreme patience to find the right home - to fit you! To say Monica provides good service would be a disservice. Her service and response time is not “top-notch”, it is “over the notch” or “off the charts.” Her response to messages is lightning fast and she demonstrates remarkable communication skills to keep you informed. She is a true Real Estate Professional in every aspect of the business including her real people skills. She will go many extra miles to find that right home. On one occasion I was out of town and a very nice house popped on the market. What did Monica do, she suggested and completed a “video walk through” – extraordinary service. This extra mile service list goes on and on. Outstanding guidance every step of the way. She truly has a passion for guiding and helping others to their next home. She leads and guides by example – and this is what separates the really good agents from the really great ones. She is personable, compassionate, and a woman of character. If you would like to feel “at home”, or “at peace” while searching for your next home, do yourself a favor and contact Monica Shano!

Our home buying journey had a lot of twists and turns, frustrations and questions, and Monica was there for all of it, at all hours of the day. She has a good eye for detail and is very knowledgeable about the architecture in this area and has plenty of recommendations for contractors and repairs. A lovely person and a great agent all around!

Her professionalism was second to none as we took her all around MD looking for just the right spot. We were also grateful for Monica including the kids in the process and helping manage them as we toured homes!